Frequently asked questions


Contact and Searching

How do I contact a landlord?

You can contact a landlord by clicking the 'Contact landlord' button on the listing you're interested in. Did we say it was free?

Why can't I contact a landlord?

If you're searching directly on Boliglejen.dk, all properties are up to date. But if you found a listing through Facebook, Google, or other search engines, it might be outdated due to how those platforms index pages. If you can't contact the landlord, the listing is likely no longer active.


Renting

What types of properties can I rent out through Boliglejen.dk?

You can rent out apartments, houses, townhouses, and rooms through Boliglejen.dk. You just need to create a free account, after which you can create your rental listing.

Is it free to create a rental listing?

Yes, it is free to create one rental listing at Boliglejen.dk. If you want to create more, it requires an approval. Please contact support to be approved.


Subscription and Payment

What are the benefits of subscribing?

The rental market is competitive, and many people are looking. With a paid subscription, you can create search agents that monitor new listings for you and send you email notifications - helping you stay among the first to respond. In addition, you become visible to landlords based on your search agent preferences and profile, which significantly increases your chances - as landlords can now match you to their properties. We are continuously working on new features and improvements - and as a subscriber, you're supporting that development.

Am I bound to the subscription - and if so, for how long?

No, there's no binding period. You can cancel your subscription at any time, and it will remain active until the end of your current billing cycle. You can also re-subscribe until the end of that period if you change your mind.

Where can I view or update my subscription and payment information?

You can find all information and functions related to payment and subscription under the menu item 'Subscription'. Here you can manage your subscription, renew it, view invoices etc.

Do I have a right of withdrawal on my subscription?

Yes, you have a 14-day right of withdrawal after your subscription is activated. To exercise this right, contact Boliglejen.dk within 14 days of signing up. IMPORTANT! This right expires if you log in to your paid account, contact landlords, complete your profile, or create search agents. See 'Terms and Conditions' for full details.

Does the right of withdrawal apply to renewal of subscriptions?

No, the right of withdrawal does not apply to subscription renewals, as it's considered the same product.


Search Agent

What is a search agent?

A search agent stores your search criteria and sends you a message when new- or re-activated rental listings match your search. But it's more than that - landlords can, if you update your profile, also match their properties to you - which is a big advantage.

How often will I receive emails about new listings?

You'll get 1 daily email, if there are new- or re-activated listings that match your search criteria. There are up to 10 listings per email. NB. This can change in the future.

I'm getting too many emails or not interested anymore

Consider removing one or more of your search agents. You can also create a new one with updated criteria.


Contact us